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Tego Pesa Tariffs

Tariffs and charges applicable during transfer and withdrawal for Tigo Pesa subscribers that includes the government levy. Dial *150*01#.

Cashout FAQs

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Cashout Terms and Conditions

  • Subscriber must be Registered with Tigo Pesa
  • Subscriber must have balance in the wallet that includes cashout amount and withdrawal fee
  • Subscriber can only cashout amounts within the transaction limit that are set
  • Subscriber can cashout only through Tigo Pea Agents

Walet To Bank FAQs

You don’t need to register for mobile banking to access this service. You just need to be registered with Tigo Pesa
  • Dial *150*01#
  • Select 7 Financial services
  • Select 1 Bank to Tigo Pesa
  • Select your Bank
  • Select 1 to enter Bank account number
  • Enter Bank Account number
  • Enter amount
  • Enter PIN to confirm transfer
Select “Other Banks” option in the menu and look at the second and third sub menus. If you still can’t see your bank, please call our Tigo Customer Care #100
The charges you will incur will be in accordance with wallet to bank tariffs as seen on our website
This will be instant or within 5 minutes
If money does not reach the bank please call our Tigo Customer Care #100
    There are several banks listed as seen below
  • CRDB
  • NMB
  • Equity Bank
  • First National Bank
  • NBC
  • Stanbic Bank
  • UMOJA
  • Akiba Bank
  • Amana Bank
  • Standard Chartered
  • DCB Bank
  • Access Bank
  • Bank of Africa
  • Exim Bank
  • DTB Bank
  • ABSA Bank
  • KCB Bank
  • Mkombozi Bank
  • PBZ
  • TPB
  • IM Bank
  • CBA Bank
  • Maendeleo Bank
  • GT Bank
  • BancABC
  • ECO Bank
  • TPB Bank
  • Yetu Bank
  • Letshego
  • FINCA
  • UBA Bank
  • Mwalimu Bank
  • NIC Bank MFI
  • Canara Bank
  • BOA
  • Convenience: There is no need for you to walk to the bank
  • Affordable: The most competitive tariffs compared to other networks.
  • Secure: There is no risk of theft or fraud when transferring money with Tigo Pesa
  • Instant: Unlike other means, the recipients receive the money instantly, once the transaction is confirmed.
  • You can call the Customer Care Agent by dialing 100.
  • The Tigo Pesa agent will confirm if your transaction has been successful or not.
  • Next, the agent will collect necessary information from you and follow the procedure for a reversal.

Walet To Bank Terms and Conditions

  • Subscriber must be Registered with Tigo Pesa
  • Subscriber can only send amounts within the transfer and transaction limit that are set
  • Subscriber must have balance in the wallet that includes sending amount and transfer fee

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