Voice packs

Daily packages

PRICE	TOTAL MINS	ALL NETWORK	ON NETWORK	SMS	DATA	VALIDITY
500	30	30		25	MB10	24Hrs
500	100	10	90	25	0	24Hrs
1,000	150	150		25	0	48Hrs

Weekly packages

PRICE	TOTAL MINS	ALL NETWORK	ON NETWORK	SMS	DATA	VALIDITY
1,500	300	50	250	30	0	7 Days
1,500	180	180		50	0	7 Days
2,000	250	250		100	MB50	7 Days
3,000	450	450		50	0	7 Days

Monthly packages

PRICE	TOTAL MINS	ALL NETWORK	ON NETWORK	SMS	DATA	VALIDITY
5,000	400	400		100	0	30 Days
10,000	1200	1200		100	0	30 Days

All rates are tax inclusive.

FAQs

What are the eligibility criteria to buy Packs?

All Tigo prepaid Customers are eligible to buy Voice packs
Packages can only be used by a registered Tigo SIM Card

Can I do multiple subscriptions?

Yes, multiple subscriptions of more than one pack a day by a Customer is allowed.

Can I carryover my package remaining content?

Yes, A Customer can carry over any remaining content of the purchased pack if a customer buys the same pack before the purchased pack validity expires.
The validity of a pack is always indicated at the time of purchase and in all our menus

How do I check balance for my activated pack?

Dial *102*00# and a Customer will receive a detailed SMS with the pack balance

Can I share my purchased Bundle/Pack balance with someone?

No, currently a Customer can not share the content of a purchased pack with a friend. To buy for a friend, a customer needs to follow specific steps of gifting a new pack to a friend.

What are the channels to buy the packs?

Dial *147*00# → Select Validity → Select Voice → Select a pack → Choose payment option → the Customer receive a confirmation sms of the purchase done or
Buy from our Website (www.tigowebsite.co.tz) or
from our Tigo Pesa App , or Tigopesa USSD *150*01# or
Buy from our POS Channelsx

What are the payment options?

There are two main payment options for a Customer to choose when buying a pack. 1. Main balance 2. Tigo Pesa.
These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa

How do I check balance for my activated pack?

Dial *102*00# and a Customer will receive a detailed SMS with the pack balance

Terms and Conditions

Eligibility:

All Tigo prepaid Customers are eligible to buy Voice packs
Packages can only be used by a registered Tigo SIM Card.

Multiple subscriptions:

Multiple subscriptions of more than one pack a day by a Customer is allowed.

Buy for a friend:

A Customer can buy any Voice pack for a friend at any point in time and can buy more than one pack for a friend in a day except for Special Segmented offers under Saizi Yako menu

Payment options:

There are two main payment options for a Customer to choose when buying a pack.
Main balance or Tigo Pesa.
These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when using Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa”

Pack Validity:

Every voice pack has a specified validity and the content of the purchased pack can only be used within the specified time which is always indicated at the time of purchase and in our menus.

Voice pack content carry over:

A Customer can carry over any remaining content of the purchased pack if a customer buys the same pack before the purchased pack validity expires.

Channels / How to buy voice packs:

Dial *147*00# → Select Validity → Select Voice → Select a pack → Choose payment option → the Customer receive a confirmation sms of the purchase done or
Buy from our Website (www.tigowebsite.co.tz) or
from our Tigo Pesa App , or Tigopesa USSD *150*01# or from our POS Channels.
All Segmented package can be purchased directly by customer on segmented pack USSD menu and Saizi Yako Menu

How to check balance for Voice pack:

Customer will Dial *102*00# and will receive a detailed SMS with the pack balance.

Use of Voice content for On net and Off net:

A Customer can use the content provided on the pack for both On net or off net calls
Onnet Minutes will be used to call only Tigo Number

Use of Voice content for Roaming and International calls and SMS:

The content provided on Voice packs is only enabled for On net and Off net use only (local networks) and can not be used during roaming or for international calls and SMS.

Use of other services:

A Customer is not restricted to use or buy other services while subscribed to a voice packs.
Minutes offered can be used any time of the day.

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