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TIGO PESA KIBUBU

Tigo Pesa Kibubu is the saving product that allows our customers to develop a saving pattern in a more digital way with the same Tigo Sim Card. In partnership with BOA Bank, this service allow our customers to save up to 10 million TZS into his/her saving (Kibubu) wallet. This service allows all Tigo Pesa registered users to save effortless from their Main Tigo Pesa Wallet to their saving wallet freely and earn more at every month end.

How to via USSD:

Save money with Tigo Pesa Kibubu:

  • Dial *150*01#
  • Select Option 7 – Financial Services
  • Select Option 8 – Savings
  • Select Option 1- Tigo Pesa (Kibubu) Individual savings
  • Select option one to add your saving and,
  • Enter your Tigo Pesa PIN to confirm
  • You will get a confirmation message of your saving record.

Withdraw money from your Tigo Pesa Kibubu:

  • Dial *150*01#
  • Select Option 7 – Financial Services
  • Select Option 8 – Savings
  • Select Option 1- Tigo Pesa (Kibubu) Individual savings
  • Select Option 2 – to withdraw from your savings.
  • Enter your Tigo Pesa PIN to confirm
  • You will get a confirmation message of your withdraw record.

Check your Kibubu balance:

  • Dial *150*01#
  • Select 7 - Financial Services
  • Select 8 – Savings
  • Select 1 – Kibubu
  • Select 3 - Kibubu Balance
  • Enter your Tigo Pesa PIN to check your balance.

How to via APP:

Save money with Tigo Pesa Kibubu:

  • Open your Tigo Pesa APP
  • Select Financial Services
  • Select Add your savings to add the amount you want to save.
  • Enter your Tigo Pesa PIN to confirm
  • You will get a confirmation message of your saving record.

Withdraw money from your Tigo Pesa Kibubu:

  • Open your Tigo Pesa APP
  • Click Financial Services
  • Click Withdraw your savings to add the amount you want to withdraw.
  • Enter your Tigo Pesa PIN to confirm
  • You will get a confirmation message of your withdraw record.

Check your Kibubu balance:

  • Open your Tigo Pesa APP
  • Click Financial Services
  • Click Check Balance
  • Enter your Tigo Pesa PIN to confirm
  • You will get a confirmation message of your Kibubu balance.

FAQs

TigoPesa Kibubu is a service that allows a customer to save individually by connecting the main TigoPesa account to the Tigo Pesa Kibubu account.

TigoPesa Kibubu connects the main TigoPesa account with the TigoPesa Kibubu account which enables the customer to transfer money from one account to another for saving and withdraw purpose.

No fee will be charged when using Tigo Pesa Kibubu service.

Dial * 150 * 01 #, Select  (7) Financial Services, >> Savings (8) >> TigoPesa Kibubu (Individual Savings) (1), and follow the instructions.

The customer can save as low as TZS 1 to any amount on Tigo Pesa Kibubu as long as that amount is in the main TigoPesa account.

The customer can withdraw any amount of options from TigoPesa Kibubu to the maximum amount available in his TigoPesa Kibubu account.

Yes, the Customer can check the balance of his TigoPesa Kibubu account via USSD by dialing * 150 * 01 # then select 6 Self Care (Account & Balance) then select 3 to check the balance then select number 2 Tigo Pesa Kibubu balance.

Yes, The customer will receive a monthly Gawio and the end of each month to their main Tigo Pesa wallet.

Gawio will be paid on the first few working days of each month on the main Tigo Pesa account

The customer can withdraw money from his TigoPesa Kibubu account up to the maximum amount available in that account whenever he needs to do so.

Incase of service disruption and query resolution, please dial 100.

Terms and Conditions:

  1. Each customer on the same MSISDN (Number), will have a secondary wallet in addition to the primary wallet which they are using for normal financial transactions at no additional cost or process.
  2. The current wallet will remain as the Main Wallet which will be used for normal Tigo Pesa transactions as it is currently, there is no change to current wallet usage.
  3. The secondary wallet will be the customer’s digital saving wallet. (Tigo Pesa Kibubu)
  4. The Kibubu wallet will only be used to keep the funds that the customer intends to lock away for the period of their choice AND it will not be possible to perform normal financial transactions from this wallet except putting money in and taking money out.
  5. Funds will be put into the Tigo Pesa Kibubu wallet ONLY by moving it from the main wallet and funds will be taken out of the Tigo Pesa Kibubu wallet ONLY by moving it first to the main wallet.
  6. The same balance and transactional limits for the main wallet will apply to the Tigo Pesa Kibubu wallet (which depends on the customer KYC) in line with the regulatory requirements.
  7. Funds in the Tigo Pesa Kibubu will earn return according to the amount and time they have saved.
  8. Customers will be able to save any amount into the Tigo Pesa Kibubu and will also be able to withdraw all or any amount from the Tigo Pesa Kibubu from and into the main Tigo Pesa wallet respectively at their convenience.
  9. Tigo will apply service charges on the normal Tigo Pesa wallet, while allowing for FREE transactions to and from the Kibubu wallet. Shall any charges arise they will be clearly displayed to the customer before using the product and the service charges will be shared with the BoT ahead of the launch or prior to change.
  10. Customer earned Returns shall be paid directly to their Tigo Pesa Main Wallet monthly at such rate as may be determined by the Bank & Tigo Pesa.
  11. Up to 7% annual interest is accrued daily and paid monthly.
  12. Daily return rate is calculated by dividing the annual return rate by 365 days. Your return calculation is based on the amount of money you have in your Tigo Pesa Kibubu at the end of each day.
  13. Monthly return payment is summation of all daily returns for that month, paid directly to your main Tigo Pesa Wallet.
  14. The money saved into your Tigo Pesa Kibubu, will start earning return on the same day, provided it was saved before that day cut off time on that day, but it also will not earn returns on the day you take it out, saving done on weekend or public holiday. Cut-off time is daily at 1400hrs (This is subjected to change, depending to the terms and conditions of business operation). Any saving done after cut-off time will start earning return on the next day.
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