Master Card QR

Tigo Pesa MasterCard is a virtual card directly linked to your Tigo Pesa wallet; with Tigo Pesa Mastercard you can pay for goods and services to international online merchants where Mastercard payment is accepted.

Tigo Pesa MasterCard has a 16-digit card number, an expiry date and a security code named as a CVV.

CVV stands for “card verification value.” It’s a three-digit number found on at the back of your Tigo Pesa Mastercard.

It is a security feature that the vendor or merchant will require in order to process the transaction.

You are not allowed to share your card details with anyone. The card details are confidential and should not be shared.

The Physical Card is a tangible card used to swipe in shops with MasterCard Point of Sales (POS) and can withdraw from ATM accept MasterCard. Tigo Pesa MasterCard is not a tangible card and is to be used to make online payments that accept MasterCard.

You can access Tigo Pesa MasterCard in all Tigo Pesa Platforms (Tigo Pesa Menu and Tigo Pesa App).

On Tigo Pesa Menu: Dial *150*01#, Select Financial Services (7), Select Tigo Pesa Cards (7), Select Tigo Pesa MasterCard (1) to proceed.

On Tigo Pesa App: Open Tigo Pesa App, Select Financial Services tab, Select Tigo Pesa Cards tab, then Select Tigo Pesa MasterCard to proceed.

You can use Tigo Pesa MasterCard to make payments to international online merchants where MasterCard is accepted.

You can create and own the maximum of two cards at once, that is, one-time use and 90 days card.

A one-time-use Tigo Pesa MasterCard is a card that has a validity of 7 days and customer has a choice to control the limit a transaction amount of the card.

A 90-days Tigo Pesa MasterCard is a card that has a validity of 90 days, and customer do not control the limit a transaction amount of the card.

No, now you can make a card that is only valid for 90 days.

On Tigo Pesa Menu: Dial *150*01#, Select Financial Services (7), Select Tigo Pesa Cards (7), Select Tigo Pesa MasterCard (1), Select Card Setting (4), Select Enable/Disable Card (2).

On Tigo Pesa App: Open Tigo Pesa App, Select Financial Services tab, Select Tigo Pesa Cards tab, then Select Tigo Pesa MasterCard, Select Card, Select Enable/Disable Card.

To disable Tigo Pesa MasterCard will restrict automatic or scheduled online payment(s).

You should enable your Tigo Pesa MasterCard to facilitate new and scheduled payment(s).

Yes, you can see the list of transactions conducted by Tigo Pesa MasterCard.

On Tigo Pesa Menu: Dial *150*01#, Select Financial Services (7), Select Tigo Pesa Cards (7), Select Tigo Pesa MasterCard (1), Select View Transactions to proceed.

On Tigo Pesa App: Open Tigo Pesa App, Select Financial Services tab, Select Tigo Pesa Cards tab, Select Tigo Pesa MasterCard tab, then Select transactions to proceed.

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Yes, you are able to delete Tigo Pesa MasterCard.

On Tigo Pesa Menu: Dial *150*01#, Select Financial Services (7), Select Tigo Pesa Cards (7), Select Tigo Pesa MasterCard (1), Select Card Setting (4), Select Delete Card (3) to proceed.

On Tigo Pesa App: Open Tigo Pesa App, Select Financial Services tab, Select Tigo Pesa Cards tab, then Select Tigo Pesa MasterCard, Select Card, Select Delete Card to proceed.

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You will not be charged for the card creation for online payments to merchants. Nevertheless, there is a 5% forex markup which applies on the prevailing forex rate of the billing currency at the time of purchase.

Unfortunately, you cannot use Tigo Pesa MasterCard if you do not have a sufficient balance in your Tigo Pesa wallet to complete intended transaction. To use Tigo Pesa MasterCard make sure you have enough balance equally to the price of the purchases you want to make.

The card does not hold money. You can only use it to make online purchases, and money will be direct debited or deducted from your Tigo Pesa wallet.

In a scenario that you have been deducted twice, the merchant should refund you. Though, in case you didn’t receive any refund, you should contact merchant directly via the link or email they provided in their website.

At a scenario you have reversal request, kindly contact directly a respective merchant from where the payment was made.

In case of service disruption and query resolution, please dial 100 or visit any of our shops across the country.