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FAQs

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SMS packs

Daily packages

PRICE TOTAL MINS ALL NETWORK ON NETWORK SMS DATA VALIDITY
200 0 0 0 200 0 24Hrs

Weekly packages

PRICETOTAL MINSALL NETWORKON NETWORKSMSDATAVALIDITY
100000010000
7 Days

Monthly packages

PRICETOTAL MINSALL NETWORKON NETWORKSMSDATAVALIDITY
10000
000
1000
0
30 Days
All rates are tax inclusive.

FAQs

  • All Tigo prepaid Customers are eligible to buy SMS packs
  • Packages can only be used by a registered Tigo SIM Card
  • Yes, multiple subscriptions of more than one pack a day by a Customer is allowed.
  • Yes you can buy any SMS pack for a friend at any point in time AND you can buy more than one pack for a friend in a day except for Special offers under Saizi Yako menu
  • Yes, A Customer can carry over any remaining content of the purchased pack if a customer buys the same pack before the purchased pack validity expires.
  • The validity of a pack is always indicated at the time of purchase and in all our menus
  • Dial *102*00# and a Customer will receive a detailed SMS with the pack balance
  • No, currently a Customer can not share the content of a purchased pack with a friend. To buy for a friend, a customer needs to follow specific steps of gifting a new pack to a friend.
  • Dial *147*00# → Select Validity → Select SMS → Select a pack → Choose payment option → the Customer receive a confirmation sms of the purchase done or
  • Buy from our Website (www.tigowebsite.co.tz) or
  • from our Tigo Pesa App , or Tigopesa USSD *150*01# or
  • Buy from our POS Channelsx
  • Every SMS pack has a specified validity and the content of the purchased pack can only be used within the specified time which is always indicated at the time of purchase and in our menus.
  • There are two main payment options for a Customer to choose when buying a pack. 1. Main balance 2. Tigo Pesa.
  • These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa
  • Yes, a Customer can use the content provided on the pack for both On net and off net
  • No, the content provided on SMS packs is only enabled for On net and Off net use and can not be used during roaming or for sending interntational SMS
  • Yes, a Customer is not restricted to use or buy other services while subscribed to a pack

Terms and Conditions

  • All Tigo prepaid Customers are eligible to buy SMS packs
  • Packages can only be used by a registered Tigo SIM Card.
Multiple subscriptions of more than one pack a day by a Customer is allowed.
  • A Customer can buy any SMS pack for a friend at any point in time AND can buy more than one pack for a friend in a day except for Special Segmented offers under Saizi Yako menu
  • There are two main payment options for a Customer to choose when buying a pack.
  • Main balance or Tigo Pesa.
  • These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when using Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa”
  • Every SMS pack has a specified validity and the content of the purchased pack can only be used within the specified time which is always indicated at the time of purchase and in our menus.
  • A Customer can carry over any remaining content of the purchased pack if a customer buys the same pack before the purchased pack validity expires.
  • Dial *147*00# → Select Validity → Select SMS → Select a pack → Choose payment option → the Customer receive a confirmation sms of the purchase done or
  • Buy from our Website (www.tigowebsite.co.tz) or
  • from our Tigo Pesa App , or Tigopesa USSD *150*01# or from our POS Channels.
  • All Segmented package can be purchased directly by customer on segmented pack USSD menu and Saizi Yako Menu
  • Customer will Dial *102*00# and will receive a detailed SMS with the pack balance.
  • A Customer can use the content provided on the pack for both On net or off net calls
  • Onnet Minutes will be used to call only Tigo Number
  • The content provided on SMS packs is only enabled for On net and Off net use only (local networks) and can not be used during roaming or for international calls and SMS.
  • A Customer is not restricted to use or buy other services while subscribed to a SMS packs.
  • Minutes offered can be used any time of the day.

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