Customer care

Lorem ipsum dolor sit amet consectetur. Lorem ipsum dolor sit
amet consectetur.

Chat

Lorem ipsum dolor sit amet
consectetur. Non molestie.

Call

Lorem ipsum dolor sit amet
consectetur. Non molestie.

Email

Lorem ipsum dolor sit amet
consectetur. Non molestie.

FAQs

Lorem ipsum dolor sit amet
consectetur. Non molestie.

Follow us

Join our social community

Social Packs

Video Packs (Youtube)

PRICE VOLUME VALIDITY
TZS 1,000 650 MB 24 HOURS

Facebook, WhatsApp, Instagram & Twitter

PRICEVOLUMEVALIDITY
TZS 1,000650 MB24 HOURS
TZS 2,0001 GB7 DAYS
All rates are tax inclusive.

FAQs

  • All Tigo prepaid Customers are eligible to buy Social packs
  • Packages can only be used by a registered Tigo SIM Card
Yes, multiple subscriptions of more than one pack a day by a Customer is allowed.
Yes you can buy any Social pack for a friend at any point in time AND you can buy more than one pack for a friend in a day except for Special offers under Saizi Yako menu
No, currently a Customer can not share the content of a purchased pack with a friend. To buy for a friend, a customer needs to follow specific steps of gifting a new pack to a friend

There are two main payment options for a Customer to choose when buying a pack.

1. Main balance

2. Tigo Pesa. 

These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa

Every Social pack has a specified validity and the content of the purchased pack can only be used within the specified time which is always indicated at the time of purchase and in our menus.
  • Yes, A Customer can carry over any remaining content of the purchased pack if a customer buys the same pack before the purchased pack validity expires.
  • The validity of a pack is always indicated at the time of purchase and in all our menus.
  • Dial *147*00# → Select Validity → Select Social → Select a pack → Choose payment option → the Customer receive a confirmation of the purchase done or
  • Buy from our Website (www.tigowebsite.co.tz) or
  • from our Tigo Pesa App, Tigopesa USSD *150*01# or
  • Buy from our POS Channels
Dial *102*00# and a Customer will receive a detailed Social with the pack balance
No, the content provided on Social packs is only enabled within the country and can not be used during roaming
Yes, a Customer is not restricted to use or buy other services while subscribed to a pack

No, the content provided on Social packs is only enabled for the specified service. The content can not be used for other Internet services i.e

  • Social packs for Facebook and WhatsApp are only applicable for Facebook and WhatsApp and not other Internet services
  • Social packs for WhatsApp and Instagram are only applicable for WhatsApp and Instagram and not other Internet services
  • Social packs are only applicable for Facebook, WhatsApp, Instagram and Twitter and not other Internet services
All Social packs have the first priority over the other Internet packs. That is, if a customer buys a social pack and an Internet pack, the social pack will be used first before the Internet pack regarless of the validity of the social pack

Terms and Conditions

  • All Tigo prepaid Customers are eligible to buy Video packs
  • Packages can only be used by a registered Tigo SIM Card
  • Multiple subscriptions of more than one pack a day by a Customer is allowed.
  • Buy for a friend: A Customer can buy any Video pack for a friend at any point in time AND can buy more than one pack for a friend in a day except for Special offers under Saizi Yako menu
Currently a Customer can not share the content of a purchased pack with a friend. To buy for a friend, a Customer needs to buy a new bundle for a friend

There are two main payment options for a Customer to choose when buying a pack.

1. Main balance

2. Tigo Pesa.

These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa

Every Video pack has a specified validity and the content of the purchased pack can only be used within the specified time which is always indicated at the time of purchase and in our menus.
  • A Customer can carry over any remaining content of the purchased pack if a customer buys the same pack before the purchased pack validity expires.
  • The validity of a pack is always indicated at the time of purchase and in all our menus.
  • Dial *147*00# → Select Validity → Select Video → Select a pack → Choose payment option → the Customer receive a confirmation of the purchase done or
  • Buy from our Website (www.tigowebsite.co.tz) or
  • from our Tigo Pesa App, Tigopesa USSD *150*01# or
  • Buy from our POS Channels
Dial *102*00# and a Customer will receive a detailed Video with the pack balance
The content provided on Video packs is only enabled within the country and can not be used during roaming

The content provided on Video packs is only enabled for the specified service. The content can not be used for other Internet services. i.e

  • YouTube packs are only applicable for YouTube internet services and not other Internet services
  • DSTV packs are only applicable for DSTV internet services and not other Internet services
  • StarTimes packs are only applicable for StarTimes internet services and not other Internet services
A Customer is not restricted to use or buy other services while subscribed to a Video packs

Find a Tigo Shop

Type in your region to find a Shop

Get deals in your inbox

Be the first to hear our new Products and Services.

Personal

Business

Tigo Pesa

About

Contact

Follow Us

Join our social community
Facebook-square Instagram

Legal Notice

Copyright © 2023 Axian

Privacy Policy

Sorry !

We are currently not selling online. You can
visit our stores
Shop now